Emergency Care
True orthodontic emergencies are uncommon, but if they do arise, we are here to help. As a general guideline, you should contact our office if you are in excruciating pain or have an appliance issue that you are unable to resolve on your own. We’ll be able to set up an appointment to address the issue.
You may be surprised to find that until you can come to our office, you may be able to address many difficulties yourself. If you can remove a loose piece, place it in a plastic bag or envelope and bring it with you to your next visit. If your braces are poking you, apply soft wax to the protruding piece. If the wire has slipped to one side, use needle-nosed pliers to draw it back to the other side, then replace it in the tube on the back tooth.
After you’ve relieved your pain, you must contact our office as soon as possible to make an appointment to fix the issue. Allowing your appliance to be damaged for a lengthy period may cause your treatment plan to be disrupted.
General soreness
For three to five days after getting your braces on, you may have overall discomfort in your mouth and teeth. Adhere to a soft diet until chewing no longer hurts your teeth. Rinse your mouth with a warm salt-water mouthwash to alleviate irritated gums and other sensitive places. Rinse your mouth aggressively with one teaspoon of salt dissolved in eight ounces of warm water. Take Acetaminophen (Tylenol) or whichever pain reliever you regularly use if the discomfort is severe. Because aspirin, ibuprofen (Motrin, Advil), and naproxen sodium (Naprosyn, Anaprox) decrease tooth movement, they should not be used regularly when wearing braces.
For one to two weeks, your lips, cheeks, and tongue may feel irritated as they adjust to the braces’ surface. You may reduce this by putting wax on the braces. We’ll show you how to do it!
Headgear/Facemask Discomfort
When you don’t wear the headgear as directed by your orthodontist, you may experience pain. Please follow your orthodontist’s directions carefully. Please contact our office for help if the facebow (metal piece) becomes bent. The helmet should get less painful the longer you wear it, so make sure you wear it the recommended number of hours.
Loose bracket

Loose wire
Try to reposition your wire with a pair of tweezers or needle-nosed pliers. It’s OK to tie the wire into place using floss: wrap the floss around the bracket in place of the missing colored o-ring. If you can’t get the wire into a comfortable position and covering the end with wax isn’t working, snip the wire behind the final tooth to which it is firmly secured using a tiny fingernail clipper as a last option. If the wire’s end is still sharp, apply wax to it.
Poking wire
Push the protruding wire down with a pencil eraser or cover it with wax to make it stop poking.